SHIPPING & DELIVERY

Shipping costs

We offer shipping throughout the United States at a flat rate of $6.99 per order.

Order processing and Delivery

To ensure your order is processed promptly, our order cut-off time is 6:00 PM (CST).

Processing time: Orders are processed within 1-3 business days after you place your order, Monday through Friday, excluding holidays.

During busy and promotional periods, there may be slight delays in order processing.

Delivery time: Most items ship within 7-15 business days depending on your location.

However, there will be circumstances we cannot foresee such as weather conditions or logistical difficulties that may result in minor delays. Please allow additional shipping days for delivery. If there is a delay in shipping, we will contact you via email. In these cases, we will contact you.

Shipping cost

Standard shipping is $6.99 for all orders.

Shipping method

To accommodate your needs, we may select different shipping methods and carriers depending on your location and the size of the item you purchase.

International Taxes And Duties

For orders outside the US, your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. We cannot control and is not responsible for any duties/taxes applied to your package upon delivery.

You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information.

Delivery restrictions

Items can only be delivered to the delivery address specified at the time of order (including pre-orders). Address cannot be modified once the order is being shipped. A signature is required upon delivery and cannot be waived.

Lost parcel

Please e-mail our customer care team at [email protected]  as soon as possible. We will do our best to assist you. However, we are not responsible for parcels once a proof of delivery is generated. We recommend contacting your local postal service to open an investigation.

Return an item

If you need to return an item, please contact us at [email protected]  to coordinate the return or exchange of your order. Please read our refund policy for more information.

Contact us

If you have a questions about our Shipping policy, please contact us at:

E-mail: [email protected]

Working hour: Mon – Fri | 8:AM – 6:PM (CST)

Address: 5809 Reeds Rd, Shawnee Mission, KS 66202, US